15. apríla 2026 - ZelenýPC s.r.o.

Huawei D14 matebook prišiel do servisu s problémom: The laptop shows a blue recovery screen when I turn it on
Before this happened, I was already having problems with the C drive always being full, even though I did not have many files stored there I tried deleting some files through the command prompt because at first it would not even let me try the local disk recovery option.
Now it does let me start the recovery process, but it always stops at 50% and nothing else happens
My main concern is recovering the files stored on the D drive. I would also like to know if there may be another problem causing this issue, since the C drive was always full even though I did not have much saved there..

Tento prípad sme vybrali z archívu preto, že má nadpriemernú dôkaznú hodnotu: 12 pracovných záznamov a 47 fotografií zachytáva diagnostiku, rozhodovanie technika aj overenie vykonaných krokov.

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Prehľad prípadu

Zariadenie	Huawei D14 matebook
Príznak	The laptop shows a blue recovery screen when I turn it on Before this happened, I was already having problems with the C drive always being full, even though I did not have many files stored there I tried deleting some files through the command prompt because at first it would not even let me try the local disk recovery option. Now it does let me start the recovery process, but it always stops at 50% and nothing else happens My main concern is recovering the files stored on the D drive. I would also like to know if there may be another problem causing this issue, since the C drive was always full even though I did not have much saved there.
Servisný prípad	SP026120426
Rozsah dôkazov	12 záznamov / 47 fotografií

Prečo jednoduchý odhad nestačil

Rovnaký príznak môže spôsobovať viac komponentov alebo nastavení. Servisný postup preto vychádzal z postupného vylučovania možností a z výsledkov jednotlivých testov, nie iba z prvého odhadu.